Golden State Mint Shipping Information

Golden State Mint fully insures all packages we ship. When mailing valuable precious metals, discretion and protection are mandatory. Your products are securely wrapped in protective packaging, then placed in the shipping parcel along with custom-cut foam inserts to prevent the products from shifting during shipping. Our shipping labels, return address, and packaging does not give any indication of the valuable contents of the package, so you can rest assured that your packages will arrive safe and sound. All shipments from us are covered by private insurance. We are insured through Lloyd's of London. Private insurance is best because a value is not attached to the contents of your package, so handlers are not aware of valuable items inside.

Orders that are eligible for free shipping will be shipped by a carrier of our selection, at our discretion. All orders (with the exception of orders including MiniMintage items) typically ship within 1-10 business days of receipt of cleared funds. In times of heavy demand, fulfillment times may be slightly longer. We are a mint and manufacture nearly all items on the website with the exception of sovereign mint products and few others. We have the metal in house, your order is locked-in and guaranteed. You will be notified by email as soon as your package(s) ships. The email will include a tracking number(s), and from that point on you can follow the package’s location, progress, estimated delivery date, and shipping notifications. If you do not receive your shipment within 10 days after receiving the shipped email with the tracking number in it you should contact Golden State Mint.

You may place an order online 24/7/365, or by phone at (800) 320-8260 M-F, 8:30 am-5:00 pm EST during live market trading days. There is no difference in price. We do not employ salespeople at our company, and there are no commissions, transaction fees or hidden charges.

We fully insure all our shipments. Should anything happen while your package is in transit to you it will be covered by our insurance policy. However, we will not accept responsibility if you have left instructions with any delivery service/carriers to leave parcels un-attended for you without the need for a signature. Or, you have given them instructions to leave your package with someone else such as a neighbor, building manager, drop-off location such as The UPS Store, Mailboxes, Etc., etc., YOUR PACKAGE WILL NOT BE COVERED! Packages will not be left on your doorstep. Please use discernment when selecting your shipping address. When we ship to you, if metals are lost or damaged in transit, it is our responsibility to pursue any claim with the insurance company. If we determine the package is lost or damaged, we file a claim. Once the claim is filed, we reserve the right to re-ship your items or refund your money at our discretion.

If you do not receive your shipment within 3 days domestically or 10 days internationally after receiving the shipped email with the tracking number in it you should contact Golden State Mint.

International shipments
Here is a list of countries GSM is currently shipping to. This can change at any time at the discretion of Golden State Mint. Shipments are sent USPS Priority. UPS options are also available. Prices for shipping are received from USPS and UPS at the checkout stage before completing the checkout so you can see what the price will be.